News

Temporary reorganization of our support service

Dear clients,

Our services remain operational, but in a different way!
According to the latest official regulations in regards to the Covid-19 (Coronavirus), Sita Software continues its client support operations via remote office as of Wednesday March 18, 2020, until further notice.
In order to maintain a constant service and facilitate our staff and clients to work in home offices, we will be reachable via e-mail, mainly. Our telephone support service will be running at a minimal capacity and restricted to emergencies.

For this difficult period of time, we have reorganized our support teams and ask you to send us your support request at our standard support department email address: support@sitasoftware.lu.

This allows us a better follow-up of your requests internally and to give you a propper response in the earliest possible timeframe. 

A message for our clients awaiting the delivery of your latest order:

To protect us all from the spread of the virus we are obliged to postpone your delivery to a date which it will be safe for you and our staff.

Thank you for your comprehension.

All the best,
Your Sita Software team.

18 March 2020